How to appeal

What if I disagree with a test result. 
Discuss it with the MOT test station if possible. Do not let anyone carry out repairs to the vehicle. 

If you think your car has been incorrectly failed.
Complete an appeal form VT17 available from any MOT testing station or ring our enquiry line 0845 600 5977. You must complain within 14 days of the test and a full test fee is payable. We will then offer an appointment within 5 working days to recheck your vehicle. If your appeal is successful some or all of the test fee will be refunded to you. 

If you think your car has been incorrectly passed. 
Let us know as soon as possible. Subject to acceptance for appeal we will offer an appointment within 5 working days to re-examine you vehicle (without charge) provided: 

1. not more than 28 days have elapsed since the MOT test; or 
2. not more than 3 months have elapsed since the MOT test for a rust or corrosion related problem. 

What action can I take against the garage?
We check vehicles as a means of monitoring the MOT system and road safety standards generally. 

We cannot seek redress or compensation on your behalf – although it is open to you to take action in conjunction with your local trading standards department; take out proceedings personally or refer the matter to the police. 

We can provide you with the inspection report listing any vehicle defects and advisory items following our check of the vehicle. 

Any subsequent action which we decide to take against the testing station which tested your vehicle is at our discretion, and should have no bearing on any action you may decide to take. 

Further details and contact points 
The address of the local V.O.S.A. office is displayed in MOT testing stations or can be obtained from our general enquiry unit on 0845 600 5977 (local rate).What if I disagree with a test result. 
Discuss it with the MOT test station if possible. Do not let anyone carry out repairs to the vehicle. 

If you think your car has been incorrectly failed.
Complete an appeal form VT17 available from any MOT testing station or ring our enquiry line 0845 600 5977. You must complain within 14 days of the test and a full test fee is payable. We will then offer an appointment within 5 working days to recheck your vehicle. If your appeal is successful some or all of the test fee will be refunded to you. 

If you think your car has been incorrectly passed. 
Let us know as soon as possible. Subject to acceptance for appeal we will offer an appointment within 5 working days to re-examine you vehicle (without charge) provided: 

1. not more than 28 days have elapsed since the MOT test; or 
2. not more than 3 months have elapsed since the MOT test for a rust or corrosion related problem. 

What action can I take against the garage?
We check vehicles as a means of monitoring the MOT system and road safety standards generally. 

We cannot seek redress or compensation on your behalf – although it is open to you to take action in conjunction with your local trading standards department; take out proceedings personally or refer the matter to the police. 

We can provide you with the inspection report listing any vehicle defects and advisory items following our check of the vehicle. 

Any subsequent action which we decide to take against the testing station which tested your vehicle is at our discretion, and should have no bearing on any action you may decide to take. 

Further details and contact points 
The address of the local V.O.S.A. office is displayed in MOT testing stations or can be obtained from our general enquiry unit on 0845 600 5977 (local rate).